LEGAL INFORMATION
PRIVACY POLICY
Pili Pepper Agency and Distribution (BCE/Enterprise No. BE 1017 327 684) respects your privacy and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Belgian data-protection law. This policy explains how we handle personal data collected through our website, contact forms, and business communications.
01 — DATA WE COLLECT
We may collect identification and contact details you choose to provide, such as your name, company name, email address, telephone number, and the contents of your message. We may also collect limited technical data, such as IP address, browser type, device information, and website usage data, where necessary for security, analytics, and website operation.
02 — PURPOSES AND LEGAL BASIS
We use your data to respond to enquiries, manage professional relationships, improve our website, protect our systems, and comply with legal obligations. Depending on the context, processing is based on your consent, the performance of a contract or pre-contractual steps, our legitimate interests, or a legal obligation. You may withdraw consent at any time where consent is the basis for processing.
03 — YOUR PRIVACY RIGHTS
Subject to the conditions set out in applicable law, you may request access to, correction of, deletion of, or restriction of your personal data. You may also object to certain processing, request data portability, and lodge a complaint with the Belgian Data Protection Authority. To exercise your rights, contact us using the details below. We may need to verify your identity before responding.
04 — RETENTION AND SECURITY
We keep personal data only for as long as necessary for the purpose for which it was collected, to meet legal retention obligations, or to resolve disputes. We take reasonable technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, unauthorised disclosure, or access. No method of transmission or storage is completely secure.
05 — COOKIES
Our website may use essential cookies to function properly and, where you consent, analytics or preference cookies. Non-essential cookies should only be placed after you have given valid consent through the cookie banner. You can change or withdraw your cookie choices at any time through the website’s cookie settings.
CONTACT AND DATA CONTROLLER
The data controller is Pili Pepper Agency and Distribution, BCE/Enterprise No. BE 1017 327 684. For privacy questions or requests, reach contact@pilipepper.com. Before publishing, add the company’s registered office address and, if applicable, the contact details of its Data Protection Officer.
BTW: BE 1017.327.684
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